Frequently Asked Questions

Our estimates are free. In rare cases, specific circumstances might require a fee, but you'll always be informed beforehand.

We use diamond abrasives and water to restore natural stone surfaces. This process ensures no dust is created.

Restoration of stone involves bringing worn marble, travertine, granite, etc., back to its original condition or even better. It may also involve altering the stone’s surface to match the desired finish. For example, a polished finish can be changed to a honed finish and vice versa. Restoration techniques include polishing, honing, grinding (lippage removal), deep cleaning, sealing, and chip or crack repair.

You can expect your stone to look like new again, with proper maintenance guidance for long-term care. Scratches, etch marks, and wear can be removed, and we’ll provide tips to help avoid future restoration needs. The specific results depend on your needs, and we’re happy to offer free estimates.

Your marble vanity tops don’t need to be replaced. Sealing protects against staining but not against etching, which is a surface issue caused by acids. Professional honing and polishing can restore the finish, making your vanities look as good or better than new.

Usually, a filmy buildup from dish soap or improper cleaners causes dullness. Switching to a pH-neutral cleaner made for natural stone should fix this, although it may take a few cleanings. If the issue persists, professional restoration may be needed. Feel free to contact us for a consultation.

What you see are likely etch marks caused by acidic substances, not water spots. Etching can be polished out, but if the damage is too deep or widespread, professional honing and polishing will be necessary.

Yes, regular maintenance is essential. Use a dry, untreated microfiber dust mop or vacuum daily to remove grit. Damp mop weekly or when spills occur. Make sure to clean your mop and replace the water frequently to avoid causing damage.

If your floor isn’t deeply scratched, surface polishing might restore the shine. However, if there are deep scratches, a full restoration may be necessary. We offer free estimates and can advise you on the best solution.

Visit our "Caring For It" page, where we offer downloadable guides and articles. For specific questions, you can always reach out through our contact form or call us at (661) 833-1168.

Rugs can protect your stone floor by catching dirt and grit, but use rug holders to prevent sliding, which could cause scratches. Avoid rugs with latex or rubber backings.

This sounds like etching, a chemical reaction between acid (vinegar) and the calcium in marble. Minor etching can be resolved with a polishing compound, but for deep or widespread damage, professional restoration is best. We can help restore your marble to its original condition.

The only way to ensure the urine is fully removed is if the amount of cleaner used is equal to or greater than the urine deposited and fully extracted. Professional urine detection equipment can verify this. We offer free testing.

Yes, untreated urine can lead to harmful bacteria and germs that are unhealthy for your family. This is especially concerning for young children who often play or eat on the floor.

Before making that decision, consult your veterinarian. If needed, we can set up a low-cost ongoing cleaning program until the issue is resolved.

The cost depends on the severity of the deposits and what cleaning products were used before we were called. Contact our office to schedule a free carpet audit.

Our professional cleaning system is highly effective at tackling even the worst pet stains and odors. If you’re tired of trying DIY remedies, give Clean Sweep Carpet & Fabric Care a call for free advice. You likely don’t need to replace the carpet or put your pet to sleep.